Privacy Policy — How fb76 Handles Your Personal Data

1 Introduction

fb76 operates as an internationally licensed online casino and sports betting platform serving players in Bangladesh. We understand that your personal information is valuable and that you place trust in us when you share it. This Privacy Policy explains, in plain language, what data fb76 collects about you, why we collect it, how we use and protect it, and what choices and rights you have.

Throughout this Policy, references to "fb76", "we", "us", or "our" refer to the operators of the fb76.io platform. References to "you", "your", or "the Player" refer to any individual who visits, registers on, or uses the fb76 platform. "Personal data" means any information that, alone or in combination with other data, can be used to identify a living individual.

fb76 acts as the data controller in respect of personal data collected through the platform. We are committed to handling your personal data responsibly, lawfully, and transparently. If you have any questions about this Policy or the way your data is handled, please contact our support team at [email protected].

2 Data We Collect

fb76 collects personal data through several channels: directly from you when you register or interact with the platform, automatically as you browse the site, and from third-party partners such as payment processors and identity verification services. The categories of personal data we collect include the following:

2.1 Registration & Identity Data

• Full legal name as it appears on your government-issued identity document
• Date of birth (for age verification — players must be 21 or older)
• Email address and mobile phone number
• Username and encrypted account password
• Residential address (city, district, and postal code within Bangladesh)
• Nationality and country of residence

2.2 KYC Verification Documents

• Scanned or photographed copy of National Identity Card (NID), passport, or driving licence
• Proof of address documents such as utility bills or bank statements not older than three months
• Payment method ownership verification documents (e.g., bKash account confirmation, bank statement header)
• Selfie or liveness check image where requested during enhanced verification

2.3 Financial & Transaction Data

• Deposit amounts, dates, and payment method identifiers (e.g., bKash number, Nagad account reference)
• Withdrawal requests, amounts, and destination payment method references
• Transaction history including bet placements, game stakes, winnings, and bonus credits
• Currency denomination (BDT — Bangladeshi Taka) and exchange-related records

2.4 Technical & Usage Data

• IP address and approximate geolocation at the time of login
• Device type, operating system version, and browser type and version
• Session duration, pages visited, game titles accessed, and clickstream data
• Login timestamps and login frequency
• Error logs and crash reports generated during your use of the platform

2.5 Communications Data

• Support tickets, live chat transcripts, and email correspondence with the fb76 team
• Feedback, survey responses, and complaint records
• Records of any bonus or promotion claims submitted by you

3 How We Use Your Data

fb76 uses your personal data only for the specific purposes listed below. We do not use your data for any purpose that is incompatible with the original reason it was collected without first obtaining your consent.

4 Legal Basis for Processing

fb76 processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:

• Contract Performance: Processing is necessary to fulfil the contractual agreement between you and fb76 — including maintaining your account, processing transactions, and delivering the gaming services you have requested.
• Legal Obligation: Processing is required to comply with applicable laws, including anti-money laundering (AML) regulations, age verification requirements, and fraud prevention obligations.
• Legitimate Interest: Processing is necessary for fb76's legitimate business interests, such as improving platform security, detecting fraudulent activity, and ensuring the integrity of gaming outcomes — provided these interests are not overridden by your fundamental privacy rights.
• Consent: For certain optional activities — such as receiving promotional emails or SMS notifications about bonuses and special offers — we will ask for your explicit consent. You may withdraw this consent at any time by contacting [email protected] or by updating your communication preferences in your account settings.

5 Cookies & Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device, remember your preferences, and gather usage analytics. fb76 uses cookies and similar tracking technologies (including local storage and session tokens) to operate the platform effectively.

5.2 Categories of Cookies Used by fb76

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication tokens that keep you logged in, CSRF protection tokens, and cookies that remember your language and currency preferences. These cannot be disabled without affecting platform functionality.
• Performance & Analytics Cookies: Used to understand how players navigate the platform — which games are most popular, where players drop off in the registration flow, and how pages perform technically. This data is aggregated and anonymised where possible.
• Functional Cookies: Remember your choices such as game display settings, notification preferences, and recently played game history to personalise your experience.
• Marketing Cookies: Only placed with your explicit consent. Used to measure the effectiveness of promotional campaigns and to avoid showing you irrelevant offers.

5.3 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies will prevent you from logging into your fb76 account and using core platform features. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

6 Data Sharing & International Transfers

6.1 Parties With Whom We Share Data

fb76 does not sell your personal data. We share personal data only with the following categories of trusted third parties, and only to the extent necessary for each purpose:

• Payment Processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank receive transaction data necessary to process your deposits and withdrawals in BDT.
• KYC & Identity Verification Partners: Third-party identity verification services receive document images and personal details to perform age and identity checks as required by our compliance obligations.
• Game Content Providers: Licensed game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) receive a player session token and relevant game stake data necessary to deliver their games within the fb76 environment. These providers do not receive your full personal profile.
• Fraud Prevention & Security Partners: Specialised risk management services receive technical and transactional data to help identify and prevent fraudulent activity on the platform.
• Legal & Regulatory Authorities: fb76 may disclose personal data to law enforcement agencies, financial intelligence units, or regulatory bodies where required by applicable law or a valid legal order.
• IT Infrastructure Providers: Cloud hosting, content delivery, and database providers who process data on our behalf under strict data processing agreements.

6.2 International Data Transfers

As an internationally operated platform, some of your personal data may be transferred to and processed in countries outside Bangladesh. Where such transfers occur, fb76 ensures that appropriate safeguards are in place — including contractual clauses requiring receiving parties to protect data to a standard equivalent to that described in this Policy. By using the fb76 platform, you consent to such transfers taking place in accordance with the safeguards described herein.

7 Data Retention

fb76 retains personal data for the periods set out below, after which data is securely deleted or permanently anonymised:

Where fb76 is required by law to retain data for a longer period, the legal requirement takes precedence over the periods listed above.

8 Security Measures

fb76 employs a layered security approach to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your browser or mobile device and fb76 servers is encrypted using industry-standard Transport Layer Security (TLS 1.2 or higher).
• Encrypted Data Storage: Sensitive data fields — including KYC document images, financial identifiers, and account credentials — are encrypted at rest using AES-256 encryption.
• Access Controls: Internal access to personal data is strictly limited on a need-to-know basis. Staff members are granted the minimum level of data access required to fulfil their role. Access logs are maintained and reviewed.
• Two-Factor Authentication: fb76 supports and encourages the use of two-factor authentication (2FA) on all player accounts for enhanced login security.
• Regular Security Audits: fb76 conducts periodic internal and third-party security reviews and penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Incident Response Plan: fb76 maintains a documented data breach response plan. In the event of a confirmed breach affecting player data, affected players will be notified without undue delay in accordance with applicable legal requirements.

9 Your Privacy Rights

As a player using the fb76 platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact [email protected] with appropriate identity verification:

• Right of Access: You may request a copy of the personal data fb76 holds about you. We will provide this within 30 days of a verified request.
• Right of Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For most account data, you can update information directly in your account settings.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to legal retention obligations — for example, transaction records must be retained for the periods set out in Section 7.
• Right to Restriction: You may request that fb76 restrict processing of your personal data in certain circumstances — for example, while a rectification request is being assessed.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON) for the data you provided to us under a consent or contract basis.
• Right to Object: You may object to processing based on legitimate interest grounds. fb76 will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests, or where processing is necessary for legal claims.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

10 Third-Party Links & Embedded Content

The fb76 platform may contain references to or integrations with third-party services — including game providers, payment gateways, and responsible gaming resources. While fb76 takes care to partner only with reputable providers, we do not control the privacy practices of third parties and are not responsible for the content or privacy policies of third-party websites or services.

When you interact with a game provided by a third-party studio (such as Pragmatic Play, Evolution Gaming, or Spribe), your gameplay session may be handled in part by that provider's infrastructure. Please review the relevant provider's privacy policy if you have concerns about how they handle your session data within their game environment.

Similarly, when you complete a deposit or withdrawal via bKash, Nagad, Rocket, or another payment partner, your payment credentials are processed directly by that payment provider under their own terms and privacy policy. fb76 does not store full payment account credentials — only the minimum reference data needed to match a transaction to your fb76 account.

11 Children & Minors

fb76 is strictly an adult platform. Access is permitted only to individuals who are 21 years of age or older. fb76 does not knowingly collect personal data from anyone under the age of 21. Any account found to belong to a person under 21 will be immediately suspended, all data associated with that account will be flagged, and the matter will be handled in accordance with our minor protection procedures.

Parents and guardians are encouraged to use parental control and content filtering software to prevent minors from accessing online gambling platforms, including fb76. If you believe a minor has accessed or registered on the fb76 platform, please notify us immediately at [email protected]. We will investigate and take appropriate action without undue delay.

12 Updates to This Privacy Policy

fb76 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. When material changes are made — meaning changes that significantly affect how your personal data is used or your rights as a data subject — we will notify registered players by email to their registered address at least seven (7) days before the updated Policy takes effect.

Minor updates, such as typographical corrections, clarifications that do not alter the substance of any provision, or updates to reflect new third-party payment partners, may be made without prior notice. The "Last updated" date shown at the top of this page reflects the date of the most recent revision.

Your continued use of the fb76 platform after the effective date of any update constitutes your acknowledgement and acceptance of the revised Privacy Policy. If you do not accept the revised Policy, you should close your account and withdraw your remaining balance before the effective date.

13 Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy concern, please contact the fb76 data team using the details below:

All privacy-related communications must be submitted in English to ensure accurate and timely handling. Please include your registered account username and a clear description of your request or concern. fb76 may request additional identity verification before actioning a data rights request to protect against fraudulent submissions.